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Repairs

Check Your Warranty

If you have owned your Savage firearm for a year or less, you may be still covered by your warranty. For more information about warranties or to register your new product, go the Warranty page. If there is a question whether the firearm should be returned or parts could be purchased, please call 1-413-568-7001 between 8:00 am and 5:30 p.m. EST and ask for the Service/Warranty Department.

Savage Repair Services

Savage Arms will provide service on all current firearms manufactured after Nov. 1, 1995 (serial #F498821 and above). We regret we are unable to provide service for firearms made prior to this date.

Use the product finder tool on the online store to look up a part you may need. Discontinued or obsolete, a current model that has been revised, firearms will be subject to component inventory availability. For components no longer in stock at Savage Arms, we provide a list of suppliers that might be able to help. Parts for firearms manufactured prior to serial number F498821 may be purchased from the list below. Those companies with a * next to their name are also repair facilities.

  • Trader's Den*
    1655 Olson Drive
    Cook, MN 55723
    P: 218-666-5083
  • Bob's Gun Shop
    P.O. Box 200
    Royal, AR 71968
    P: 501-767-1970
  • Ahlman's Inc.*
    9525 230th Street West
    Morristown, MN 55052
    P: 507-685-4244
  • Guns & Gun Parts Are Us
    983 Westfield Street
    West Springfield, MA 01089
    P: 413-732-9938
  • Brownells, Inc.
    200 South Front Street
    Montezuma, IA 50171
    P: 641-623-4000
  • Jack First Distributors*
    1201 Turbine Drive
    Rapid City, SD 57703
    P: 605-343-9544
  • Midway USA
    5875 W Van Horn Tavern Road
    Columbia, MO 65203
    P: 800-243-3220
  • Numrich Gun Parts Corp
    226 Williams Lane, P.O. Box 299
    West Hurley, NY 12491
    P: 866-686-7424
  • Western Gun Parts LTD
    18124-107 Avenue
    Edmonton, AB T5S 1K5
    P: 780-489-5711
  • Connor Custom Guns and Gunsmithing
    400 Merwin Rd
    New Kensington PA 15068
    P: 724-980-0114
  • Small Arms Shop*
    3262 South Eagle Point
    Inverness, FL 34450
    E: sas@savagerepairs.com

How to Send a Firearm in for Repair

U.S. Customers

All firearms are to be sent to Savage Arms at the owner's expense. Warranty repairs will be returned to the owner at Savage Arms' expense. Firearms will be repaired typically 3 weeks after receipt of payment in the order they were received.

For warranty claims, proof of purchase must accompany the firearm. Pack the firearm in its original box if possible. If a similar suitable box is used, care should be taken to protect the barrel/muzzle from breaking through. Always pack with the assumption that the firearm will undergo rough handling during transit to Savage Arms. Enclose a brief note including:

  • name, address and phone number of the sender
  • serial number of the firearm
  • description of the problem you are having
  • bullet weight, bullet type, and manufacturer of the ammunition you are using
  • any other information which you feel may be helpful

Send to:
Savage Arms
Attn: Service Department
100 Springdale Road
Westfield, MA 01085

Canadian Customers

Firearms owned by individuals in Canada cannot be returned directly to Savage Arms due to import/export laws. If your firearm requires warranty service, please contact one of the following Savage Arms Warranty Stations:


Grech Outdoors Inc.
P: 519-509-4867
115 Fergus Street South
Mount Forest, Ontario N0G 2L2
Complete Gun Repairs
P: 709-738-6310
71 O'Leary Avenue
St. Johns, NL A1B 2C9
Armurier Alain Depot Gunsmith
P: 450-777-5770
1504-2 rue Principale
Canton-de-Granby, QC J2J 0K8
International

Please contact our team at 1-413-568-7001 between 8:00AM and 5:30PM EST

Disclaimer

Savage Arms is not responsible for the loss or damage to any accessories shipped with the firearm. It is a violation of Federal Law to ship a firearm with live ammunition either in the box or in the firearm itself. If received, The Bureau of Alcohol, Tobacco, and Firearms must be notified! If there will be a charge involved for the repair, a quote will be sent within fourteen (14) working days. If there is no response from the quote within thirty (30) days, the firearm will be returned COD ($20.00 Shipping/Handling).