Warranty and Repair Information

Savage Arms will provide service on all current firearms manufactured after Nov. 1, 1995 (serial #F498821 and above). We regret we are unable to provide service for firearms made prior to this date.

Discontinued or obsolete (a current model that has been revised) firearms will be subject to component inventory availability. For components no longer in stock at Savage Arms, we provide a list of suppliers that might be able to help (expand the section below labeled "Prior to Serial #F498821").

Our Statement of Limited Warranty can be found here.

For historical information, please contact:

John T. Callahan
P.O. Box 82
Southampton, MA 01073

Click to expand the section that corresponds to your serial number:

Prior to Serial Number F498821

Parts for firearms manufactured prior to serial number F498821 may be purchased from the list below. Those companies with a "(*)" next to their name are also repair facilities.

Ahlman's Inc. (*)

9525 230th Street West
Morristown, MN 55052
507-685-4244

Jack First Distributors (*)

1201 Turbine Drive
Rapid City, SD 57703
605-343-9544

Western Gun Parts LTD

18124-107 Avenue
Edmonton, AB T5S 1K5
780-489-5711

Bob's Gun Shop

P.O. Box 200
Royal, AR 71968
501-767-1970

Brownells, Inc.

200 South Front Street
Montezuma, IA 50171
641-623-4000

Numrich Gun Parts Corp

226 Williams Lane, P.O. Box 299
West Hurley, NY 12491
866-686-7424

Small Arms Shop (*)

3262 South Eagle Point
Inverness, FL 34450
sas@savagerepairs.com

Trader's Den (*)

1655 Olson Drive
Cook, MN 55723
218-666-5083

Guns & Gun Parts Are Us

983 Westfield Street
West Springfield, MA 01089
413-732-9938

Midway USA

5875 W Van Horn Tavern Road
Columbia, MO 65203
Toll Free: 800-243-3220
www.midwayusa.com

Connor Custom Guns and Gunsmithing

400 Merwin Rd
New Kensington PA 15068
724-980-0114
www.connorcustomguns.com

 

For Serial Number F498821 and Above

Savage is pleased to be able to continue to provide warranty and general repairs to all firearms made since November 1,1995 (for serial #F498821 and above) and we hope you understand the circumstances that have forced us to protect our business so we can continue manufacturing the very best American-made firearms for many years to come.

Statement of Limited Warranty

After buying firearm, please complete the WARRANTY REGISTRATION CARD and return it to Savage Arms, Inc. within ten (10) days from the date of purchase. Savage Arms, Inc. must be notified within one (1) year from the date of purchase of any defect in materials or workmanship encountered during normal use.

Who is covered?

- The original owner (with proof of purchase)

What is covered?

- Any defect in materials or workmanship performed at Savage Arms

How long is the warranty period?

- One (1) year from the date of purchase

What is not covered?

Personal injury, property damage, and/or damage caused to the firearm by:

  • Negligence to provide proper care and maintenance
  • Alterations/modifications performed without the expressed authorization of Savage Arms, Inc. Service Department
  • Normal wear; tear; and/or corrosion
  • Accidental discharge, careless handling, and/or misuse
  • Barrel obstructions

Exclusions and limitations:

This WARRANTY and the remedies set forth herein are exclusive and take the place of all other expressed or implied WARRANTIES (including any implied WARRANTY of merchantability or fitness for any particular purpose which are disclaimed). No other representations or claims of any nature shall be binding on or obligate Savage Arms, Inc. Savage Arms, Inc. excludes any incidental and consequential damages under this warranty. Some states do not allow exclusions or limitations on how long an implied warranty lasts, so the above limitations may not apply to you.

This WARRANTY gives you specific legal rights. You may have other rights, which will vary, from state to state.

Returning a firearm:

For WARRANTY claims, proof of purchase must accompany the firearm.

It is a violation of federal law to ship a firearm with live ammunition either in the box or in the firearm itself. If received, The Bureau of Alcohol, Tobacco, and Firearms must be notified!

Savage Arms, Inc. is not responsible for the loss or damage to any accessories shipped with the firearm.

If there is a question whether the firearm should be returned or parts could be purchased, please call 1-413-568-7001 between 9:00 am and 4:15 p.m. EST and ask for the Service/Warranty Department.

Please see below for where to send your firearm for warranty service.

 

Warranty Return Stations:

Warranty Returns for U.S. Customers:

All firearms owned by individuals within the United States are to be sent to Savage Arms, Inc. at the owner's expense. Warranty repairs will be returned to the owner at the expense of Savage Arms, Inc.

  1. Pack the firearm in its original box if possible (or a similar suitable box), being careful to include any support pieces.
  2. Enclose a brief note including:

    Name, address and phone number of sender
    Best time and method to contact sender
    Serial number of firearm
    Description of the problem you are having
    Bullet weight, bullet type, sabot, powder type and charge you are using
    Any other information that you feel may be helpful

  3. Return to:

    Savage Arms, Inc.
    100 Springdale Road
    Westfield, MA 01085
    Attn: Service Department

  4. If there will be a charge involved for the repair, a quote will be sent within fourteen (14) working days.

If there is no response from the quote within (30) days, the firearm will be returned COD ($20.00 Shipping/Handling) Firearms will be repaired typically 4 weeks after receipt of payment in the order they were received


Canadian Customers:

Firearms owned by individuals in Canada cannot be returned directly to Savage Arms due to import/export laws.

If your firearm requires warranty service, please contact one of the following Savage Arms Warranty Stations:

 

Grech Outdoors Inc.

153 Main St. South
Mount Forest, ON N0G 2L0
John
P: 519-509-4867/F: 519-509-4866

Complete Gun Repairs

71 O'Leary Avenue
St. Johns, NL A1B 2C9
Terry Wall
P: 709-738-6310/F: 709-738-6313

Armurier Alain Depot Gunsmith

1504-2 rue Principale
Canton-de-Granby, QC J2J 0K8
Alain Depot
P: 450-777-5770/F: 450-777-4875

See also:

Online Product Warranty Registration